Ellacartransfer provides the infrastructure to make secure maximum purchases with the necessary SSL security certificates in credit card payments. Despite this, we accept liability for unlawful transactions such as card stealing, extra money withdrawals, virus and popups It does not.

All changes and cancellations must be reported to the Ellacartransfer office via email or fax. If the cancellation is made 48 hours before the first transfer service, the entire transfer fee will be paid to the Buyer. 50% of the service fee stated in the cancellations stated in the period between 48-24 hours to the first transfer service is refunded. No refund will be made from the service fee stated in the cancellations remaining less than 24 hours during the transfer and service. Please contact our customer service for all changes and cancellations.

All changes are to be informed via e-mail to ellarentacar@hotmail.com, the amendments include changes made before 24th of the specified service date and the date, time, meeting time, reception time, there is an extra fee charged for the availability of the service provider and for the feasibility of the change to be made.

 

a. Since Ellacartrans sells the product of its service provider, Ellacartransfer does not accept or accept responsibility for product defects.

b. Ellacartransfer does not accept responsibility for lost goods, extra charges, delay, accident, injury, flight attendance due to coercive elements, meeting at late check-out, extra hospital expenses, accommodation expenses, extra transportation expenses, and the insurance of the parties is responsible. Likewise, Ellacartransfer employees, directors and representatives are not directly responsible for these situations.

c. The buyer is obliged to fill in the transfer and service information themselves and all of these meeting hours, meeting place, pick-up time (at least 1 hour for domestic flights at the airport - at least 2 hours before the outside) the buyer is responsible for the delays arising from the matters and in disputes and can not claim extra cost, material and moral loss for these cases, all this information is filled in by the Buyer and made by the buyer receiving the follow-up service.

d. Service providers place importance at the meeting time and on the spot, but this is never guaranteed, extra expenses, payments, extra service and transportation costs are not accepted to. Waiting time at the airport for the specified service is maximum 45 minutes on domestic routes. It is limited to a maximum of 60 minutes on foreign routes. there is a maximum waiting time of 15 minutes from the specified date and time for the return or hotel-to-hotel reception, from which the buyer can not claim any rights, the money will not be made.

e. It is the buyers responsibility to fill in the transfer information, and the information provided is for the buyer to be late, not to receive additional service, to miss the airline flight,

f. The transfer and service information is filled by the buyer, and due to this reason the hotel and its address are not available due to the delay of the service provider. The extra transportation and service expenses that may arise due to this are also the buyers responsibility.

g. The service provider provides services in the specified vehicle category, but this is never guaranteed, so the service provider reserves the right to change the vehicle type and category.

h. For customers coming to the meeting point by air; It is the service providers responsibility for the delays of the airline, but this is limited to 3 hours. Ellacartransfer should be contacted in 3 hours delay. Extra charges can be requested for more than 3 hours. Service will not be provided if not accepted by the buyer.

e. The time of return and meeting (Hotel-address-home) and on-site meeting with the Buyer and the waiting period is limited to 15 minutes, during which time the non-arriving customer loses his service and is not refundable, in which case customer services can not reach you responsible buyer.

All tools to be used for the specified services are the responsibility of the service provider, with legal responsibilities and authorized means and service provision.

 

Ellacartransfer reserves the right to make changes in the price and information on the site with all the items in this contract, and may make such changes at any time, the users are deemed to have accepted these changes without extra notice.

 

Ellacartransfer is in breach of contract, tort, negligence or other reasons; the Company accepts no responsibility whatsoever for any interruption, failure, negligence, interruption, deletion, loss, delay in processing or communication, computer virus, communication error, theft, destruction or unauthorized entry, alteration or use of the transaction.

 

Ellacartransfer agrees that it will not use the terms and conditions of this contract in illegal and unlawful acts and it is deemed that the user accepts these conditions by using the web site or by purchasing the service and the work is performed by the Consumer Arbitration Committees and Ellacartransfer.com (ELLACAR TURİZM TİC.LTD The Consumer Tribunal in the settlement)